Delivery information

Our items are handmade to order, please see our turnaround times below for how long your order will take to make and dispatch:

Standard hearts - 1-2 weeks

Personalised hearts - 1-2 weeks. 

Please note our turnaround times are updated regularly, please refer to the time shown at the time of placing your order.

Turnaround time refers to the time it will take us to make your order, please remember shipping time with Royal Mail is separate and will depend on the shipping option you select at checkout. 

Our standard shipping is free for all items. Once dispatched, your order will be delivered by Royal Mail in around 3-5 working days. Please note due to delays caused by the current situation delivery can take up to 10 working days in some areas.  
Please allow extra time around bank holidays and busy periods. Remember to check your email address/phone number is correct when ordering to receive updates on your order.

If you would like to track your order, tracked shipping is available to select at checkout. This is £4.95 with Royal Mail and available to choose at checkout. You will receive a tracking number in your dispatch email. Your order will be delivered in around 2-3 working days.

 

 INTERNATIONAL shipping 

Due to the current situation we have temporarily suspended International shipping.

 

Please note that international orders may be subjected to Customs Taxes and all customers are liable for any charges incurred at customs. 

Shipping times shown at checkout are an estimate only, due to the current situation delays are possible.